Privacy policy
Last updated: 6 March 2026
Studio Ekdahl respects your privacy and is committed to protecting any personal information collected through this website.
This policy explains what information may be collected when you visit studioekdahl.co.uk, how it is used, and the choices available to you regarding your information.
Studio Ekdahl operates this website and online store in order to provide customers with access to information, products, and services. The website is powered by Shopify, which provides the e-commerce platform that allows us to sell our products and services to you.
This Privacy Policy describes how personal information is collected, used, and disclosed when you visit, use, or make a purchase from the website.
By using and accessing the website or services, you acknowledge that you have read this Privacy Policy and understand how your information may be collected and used.
Personal Information We Collect
When we refer to “personal information” in this policy, we mean information that identifies or could reasonably be linked to you as an individual.
Depending on how you interact with the website, we may collect the following types of personal information:
Contact information
Name, billing address, shipping address, email address and telephone number.
Payment information
Payment details required to process transactions. Payments are securely processed through Shopify and its payment providers. Studio Ekdahl does not store full credit card details.
Order and transaction information
Information about items purchased, order history, and payment confirmations.
Communications
Information you provide when contacting the studio via email or through forms on the website.
Device and usage information
Information about your device, browser, IP address, and how you interact with the website.
How Personal Information Is Collected
We may collect information in the following ways:
Directly from you
When you place an order, contact the studio, subscribe to updates, or otherwise provide information through the website.
Automatically
When you visit the website, certain information may be collected automatically through cookies or similar technologies.
From service providers
We work with trusted third-party providers such as Shopify, payment processors, and shipping services who may process personal information in order to provide services on our behalf.
How We Use Personal Information
Personal information may be used to:
Provide and fulfil orders
Processing payments, arranging delivery, and managing transactions.
Communicate with customers
Responding to enquiries, providing updates about orders, or providing customer support.
Improve the website and services
Understanding how visitors use the website in order to improve its functionality and performance.
Security and fraud prevention
Protecting the website, the studio, and customers from fraudulent or malicious activity.
Legal obligations
Complying with applicable laws or responding to legal requests.
Cookies and Website Technologies
Like most websites, this site uses cookies and similar technologies to improve functionality, analyse website traffic, and enhance the user experience.
You can control or disable cookies through your browser settings. Some website features may not function correctly if cookies are disabled.
Sharing Personal Information
Personal information may be shared with trusted service providers where necessary to operate the business. This may include:
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Shopify (website and e-commerce platform)
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Payment processors
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Shipping and courier services
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IT or analytics service providers
These providers only process personal information where necessary to perform services on our behalf.
Personal information may also be disclosed where required by law or to protect the rights, property, or safety of Studio Ekdahl or others.
Shopify
The website and store are hosted on Shopify Inc. Shopify provides the online platform that allows Studio Ekdahl to sell products and services.
Information you submit through the website may be stored on Shopify’s secure servers. Shopify processes data in accordance with its own privacy policies.
More information can be found at:
https://www.shopify.com/legal/privacy
Third-Party Websites
The website may contain links to external websites or services operated by third parties. Studio Ekdahl is not responsible for the privacy practices or content of those websites.
Children's Data
The website is not intended for children and we do not knowingly collect personal information from individuals under the age of 16.
If you believe a child has provided personal information, please contact the studio so the information can be removed.
Security and Retention
Reasonable steps are taken to protect personal information, however no method of transmission over the internet can be guaranteed to be completely secure.
Personal information will only be retained for as long as necessary to fulfil orders, comply with legal obligations, or resolve disputes.
Your Rights
Depending on where you live, you may have certain rights relating to your personal information, including the right to:
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request access to personal information held about you
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request correction of inaccurate information
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request deletion of personal information
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withdraw consent to certain processing activities
Requests relating to personal information can be made using the contact details below.
International Data Transfers
Because the website is hosted by Shopify and some service providers operate internationally, personal information may be transferred to and processed in countries outside your own.
Where applicable, appropriate safeguards are used to protect personal information during such transfers.
Changes to This Policy
This Privacy Policy may be updated from time to time to reflect operational, legal, or regulatory changes. The updated version will be posted on this page with a revised “last updated” date.
Contact
If you have any questions about this Privacy Policy or about how personal information is handled, you can contact the studio at:
For the purposes of applicable data protection laws, Studio Ekdahl is the data controller of your personal information.